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AMEX Charge Imports - multiple cards on one account

JDWJDW Member Posts: 2

I recently opened up a new American Express account and added a second cardholder. When I linked the account through the Waze bank connection, I specifically chose the primary (my) card for which to import charges. Unfortunately it is importing charges from both the primary and secondary cards. How do I get this to stop? I only want the primary card charges importing.

in Bank Connections

Comments

  • KiahDKiahD Administrator Posts: 267 admin

    Hey @JDW,

    Our Support team have just replied to the email you sent in on this issue, so please take a look at their email! The Support team will be able to help you from there :smile:

  • LilieLilie Member Posts: 1

    I have the same questions as @JDW As you had replied only to email, I cannot see the end result or solution. Can you help?

  • JDWJDW Member Posts: 2

    The response provided was really not a response. No resolution has been found for this issue, though I wish it was.

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