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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…JamieD Announcement 1.7K views 0 comments -1 point Started by JamieD June 3, 2022 3:51PM Mobile Technical Support
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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…JamieD Announcement 1.3K views 0 comments 0 points Started by JamieD June 3, 2022 3:51PM API & Integrations Technical Support
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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…JamieD Announcement 1.5K views 0 comments 0 points Started by JamieD June 3, 2022 3:51PM Account Settings Technical Support
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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…JamieD Announcement 1.7K views 0 comments 0 points Started by JamieD June 3, 2022 3:50PM Payroll & Employees Technical Support
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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…JamieD Announcement 1.4K views 0 comments -1 point Started by JamieD June 3, 2022 3:48PM Sales & Invoicing Technical Support
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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…JamieD Announcement 1.5K views 0 comments 0 points Started by JamieD June 3, 2022 3:48PM Bank Connections
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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…JamieD Announcement 55 views 0 comments -1 point Started by JamieD June 3, 2022 3:47PM Accounting Technical Support
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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…JamieD Announcement 73 views 0 comments 0 points Started by JamieD June 3, 2022 3:45PM Wave Discussion
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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…
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Beginning August 30, 2021, Wave support will become self-serve for customers using only our Invoicing and/or Accounting software, with help available in our Help Center and through our chatbot, Mave. Payments, Payroll, Money, and Advisors users will continue to have access to email and live chat support, as well as the Help Center. Are there chan…Siobhan_Hitchmough Announcement 225 views 5 comments 0 points Most recent by daveinarmstrong November 17, 2021 9:53PMTechnical Support
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June 22, 9:30 a.m. (Eastern) Our engineers are currently working to resolve an issue that is creating duplicate transactions in reports for some customers. During this time, we recommend holding off on creating any journal transactions. Thank you for your patience, and we apologize for any inconvenience this may cause. We will post updates here…Charlotte Announcement 1.4K views 67 comments 1 point Most recent by VGFC_2016 September 18, 2021 1:21AMAccounting Technical Support
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We're working to help simplify your experience with Payroll by Wave, and have made recent updates to your account to help give you more flexibility and customizations around how you pay your workers. Have a question or request for a feature that will help you work more efficiently? Add your feedback here! See the full picture with improved tax p…Laura_Kavanagh Announcement 74 views 1 comment 0 points Most recent by Laura_Kavanagh July 16, 2019 7:33PMPayroll & Employees Release Discussion
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We're excited to announce some new offerings to our current Payroll by Wave employers! Have a question or request for an upcoming release? Add your feedback here! Introducing Workers Compensation Workers’ compensation insurance is critical for keeping your employees and business safe. This is why Wave has partnered with AP Intego to help you ge…Laura_Kavanagh Announcement 314 views 0 comments 0 points Most recent by Laura_Kavanagh July 16, 2019 7:25PMPayroll & Employees Release Discussion
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If you're in Canada and have logged into Payroll recently, you may have noticed that you can now add Independent Contractors to your regular scheduled payroll! This is something users have been asking for, and we're so happy to say that you can now easily manage and pay your independent contractors. Just like generating T4's for your employees, t…Laura_Kavanagh Announcement 466 views 0 comments 0 points Most recent by Laura_Kavanagh February 7, 2019 2:45AMPayroll & Employees Release Discussion
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Welcome to our Wave Features discussion! Wave exists to help small and growing business owners be more successful, and we appreciate your suggestions and input on how we can continue to improve. That doesn’t mean we can build everything that everyone asks for, however, so we’ve created this reference to explain what Wave is here to do, and how we…Charlotte Announcement Closed 5K views 0 comments 11 points Most recent by Charlotte February 26, 2018 3:30PMWave Features
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The Wave Community will go offline on June 30, 2022. We’d like to thank everyone who participated over the past 5 years with your questions, responses, and feedback. As of June 3, we’ve closed the community to new posts and discussions. FAQ How can I get help from Wave moving forward? Use the help button in the bottom right corner of your acco…JamieD Announcement 447 views 0 comments 0 points Started by JamieD June 3, 2022 3:40PM Help Center Discussion
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This has been discussed elsewhere, but it was about 2 years ago. I run a service based business where my income comes from projects which I have to pay sub-contractors to perform. I would die for a way to associate a bill (in this case it's really COGS) with a customer, and then also have the ability to run a profitability report on that customer …adamduro 168 views 0 comments 0 points Started by adamduro June 3, 2022 4:59AM Accounting Feature Ideas
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Hi everyone, I'm relatively new to Wave, and to being an entrepreneur in general. I have Wave connected to my business bank account, and I'm trying to figure out how to categorize the money in Wave that I have reserved for quarterly tax payments. So for example, if I receive a payment for $1000 for services rendered, as an single member LLC, I'm s…wmuench 1.8K views 13 comments 0 points Most recent by adamduro June 3, 2022 4:53AMAccounting Feature Ideas
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Is there a way to associate a bill to a customer? Currently, whenever a bill is payed, I need to associate the customer to that bill payment through Accounting > Transactions. For example, when an invoice is raised, it automatically associates the customer to that invoice & hence there is no need to associate it through Accounting > Tra…Nish 91 views 7 comments 1 point Most recent by adamduro June 3, 2022 4:39AMSales & Invoicing Technical Support
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All about automatically categorizing transactionsOops! Looks like this content is meant for a different version of our accounting application. Head back to the Help Centre home page to search another topic or check out the related articles on the... Read the full story hereSystem 16.1K views 185 comments 0 points Most recent by amb_sloc_consulting June 2, 2022 10:49PMHelp Center Discussion
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It would be great if we could pass known variables to a customized invoice template. For example, I have a few folks that I invoice separately for different companies. Rather than just sending with the standard subject line that comes across as something like "Invoice #10 from MY COMPANY", if I could customize that line in the invoice …mgallant 3.4K views 20 comments 5 points Most recent by robertdasilva_ca June 2, 2022 9:42PMSales & Invoicing Feature Ideas
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Dear Sir, I just apply few days before sign up account with wave and verified my account to get started. I already have get paid from client without any problem. 2th is our first payout days but 1th end of days wave team locked my account without any reason explained it. All Of Our Co-workers Are File Up with Us. I sent email last from now 6ti…
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Love Wave!! I have 1 Wave login account with multiple separate accounts Personal (checking, savings, cc, etc) then separate Business accounts. How do I properly categorize the withdrawal from my business to my savings with out it being reflected as an expense (unless it's considered owner draw?) It's not in the "same" account so it do…
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In the transactions page, I assigned a transfer of money from a different account to Personal - Cash on Hand. Why won't this money come up in the income section? How can I add cash payments that go into my account as a bank transfer or cash at the bank to my income statement?anna 463 views 4 comments 0 points Most recent by ugzruben June 2, 2022 11:12AMAccounting Technical Support
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When I buy something online and don't pay sales tax, I need to set aside that tax so that I can make my quarterly sales and use tax payment. How to I record use tax as a liability so that I can create a report to tell me how much I owe each quarter? Once I have paid the government sales and use tax, how do I record that the liability is gone? Than…mwphotography 1.7K views 5 comments 0 points Most recent by NVCC June 2, 2022 3:47AMAccounting Technical Support
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Is there any way to report purchases made for the business that did not have sales tax applied ? If I buy $100 worth of widgets and the seller adds sales tax (based on my NY location), I pay the 100 + 8.13 tax, so a total of 108.13. In this instance I owe NY no further sales tax. However, if I purchase $100 worth of widgets and the seller does …ewb 241 views 10 comments 0 points Most recent by NVCC June 2, 2022 3:44AMAccounting Technical Support
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Hi Wave Team, It would be extremely helpful to have a quick filter by Financial Year for Transactions or Reports. The Australian financial year ends on June 30th Currently changing the settings to this date, makes no difference to filtering date options under Transactions and ReportsLittleBiz 37 views 3 comments 0 points Most recent by DanEVs June 1, 2022 11:23PMAccounting Feature Ideas
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Hi Team, I am just starting to experiment with this API. Following the docs to create an invoice, I have input all the required variables for the , and for an existing product. I am getting an "Internal Error" message when I try to send the request. Is there possibly a problem with the GraphQL server or maybe I am doing something wro…Snokown 35 views 2 comments 0 points Most recent by Snokown June 1, 2022 7:50PMAPI & Integrations Technical Support
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Throughout the month I create Draft invoices for my costumers and add hours / products to them, and then I approve and send my draft invoices on the 1st. (for example, as my costumer you will receive your bill for all the work done during May 2022, on June 1 ). However WAVES always leaves the date of the invoice as the date the draft was first c…SpeedGeek 64 views 0 comments 0 points Started by SpeedGeek June 1, 2022 6:40PM Sales & Invoicing Feature Ideas
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Oops! There was an issue with updating your invoice. Please try again. Error: Oops! There was an issue saving this invoice. Please try again later.WestList 434 views 2 comments 1 point Most recent by ScottyD June 1, 2022 3:51PMSales & Invoicing Technical Support
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My bank transactions have not updated for over a month now making the use of Wave nearly moot. I've tried using the chatbot to no avail. As far as I understand it I should have access to live chat since I use Wave Payments - but have constantly been told by the bot that, "Support from a human agent is included for customers using Wave Payment…RockCenter 158 views 2 comments 0 points Most recent by RockCenter June 1, 2022 3:28PMAccount Settings Technical Support
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My bank account is clearly connected because the dashboard has the correct balance. however, when I go to look at the Transactions in the Accounting folder, the transactions have not been updated since May 12! And the amount from the dropdown at the top of the screen under All Accounts has the May 12th balance! Why aren't my transactions up…AccountingBaby 86 views 0 comments 0 points Started by AccountingBaby June 1, 2022 10:25AM Help Center Discussion
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I discovered after a full quarter of invoice creation that there are income accounts needing to be chosen for the product/service on the invoice. What is the best way to adjust the income account after the payment has been received and merged with the bank transaction? Thank you.jr589 1K views 7 comments 1 point Most recent by bighh June 1, 2022 1:26AMSales & Invoicing Technical Support
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I have two feature suggestions: 1. Export/Import chart of accounts. This will simplify your setup of multiple companies using the same accounting system 2. Sort your chart of accounts by account ID. This will help you use GL codes and put them in order, because as you add more accounts, alphabetic by account name is not always the best sorting met…mneglia22 659 views 7 comments 1 point Most recent by designal May 31, 2022 8:37PMAccount Settings Feature Ideas
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There should be a way to import a Chart of Accounts via csv or Excel. Already researched and saw this is not available. Could save an extreme amount of time to be able to develop a COA in a spreadsheet and then import it.jmiller_meaewellness 521 views 7 comments 1 point Most recent by designal May 31, 2022 8:32PMAccounting Feature Ideas
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Is there a way to import a chart of accounts to a new company from a different company that is set up in my Wave account?jlynnko 544 views 4 comments 0 points Most recent by designal May 31, 2022 8:27PMAccounting Technical Support
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An invoice of $220 was paid with a check of $286. My partner marked the invoice as paid and refunded $66. Now there is a check deposit of $286 that is not associated with the invoice. I believe he should have paid the $220 invoice with the $286 check, leaving a credit. Anyway, I don't know how to fix this. The money is right in the bank, but it's …Jetta_D55 39 views 0 comments 0 points Started by Jetta_D55 May 31, 2022 5:36PM Accounting Technical Support
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Hello! I was wondering if the use of "tags" to track certain projects or customer transactions within Wave has ever been discussed or considered. Short of (i) going with a full-blown Class or Project Tracking system (similar to what QB uses); or (ii) having the ability to assign accounts other than Income to bills and invoices (assign …PBrooksMac 8.1K views 258 comments 18 points Most recent by txbizpro May 30, 2022 9:22PMAccounting Feature Ideas
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I just want to know if it's my machine or what. After validating i can't seems to upload my invoices. Uploading loading animation just goes on forever.emcreditscentral 976 views 39 comments 1 point Most recent by gmarshall56 May 30, 2022 6:28PMAPI & Integrations Technical Support
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Has anyone used Wave for a non profit entity?robertr 1.7K views 8 comments 0 points Most recent by Boybutante May 30, 2022 4:29PMAccounting Technical Support
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When entering an income transaction under accounting-transactions I have added a customer to the transaction. However, this transaction doesn't appear to show if I go into that customer and pull up activity. The only thing that comes up is invoices. Why do I not see ALL activity connected to that customer ie invoices as well as income transactions…CSC 24 views 3 comments 2 points Most recent by Boybutante May 30, 2022 4:23PMHelp Center Discussion
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With my former accounting software, when I received my credit card statement, I would create a transaction for each entry as a debit to the proper account (category) and a credit to the credit card account. Then I would pay the credit card, making an entry showing cash leaving (crediting) the checking account and debiting the credit card account. …
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I searched but didn't find anything. I am about to hire an Outside Sales Rep. in the US. He won't be an employee and I will be paying him 25% of sales. Two questions. First, how do I enter this as an expense in Wave? What is best accounting practices? What expense does this fall under? etc. Second, how do I actually pay him? Just send him …johndoe 60 views 1 comment 1 point Most recent by RadioGuy May 27, 2022 11:22PMAccounting Technical Support
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Is there an option to email customers a payment confirmation or receipt automatically?megeank 1.6K views 32 comments 11 points Most recent by ccr1311 May 27, 2022 4:28PMSales & Invoicing Feature Ideas
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When i bring up a profit and loss report for 2020, I am finding a value under Uncategorized Expense. When I click on the link, I get a message saying that no results were found with that category. I tried listing an uncategorized transaction (even outside of 2020) but I do not seem to have any. I also searched by value, but couldn't find a tran…m1cr0ch1p 512 views 9 comments 0 points Most recent by TheVoice May 27, 2022 4:23PMAccounting Technical Support
