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New transactions have not been imported into WAVE in two weeks

TDuvallTDuvall Member Posts: 26

I bank with Capitol Federal Savings and my accounts haven't been imported into WAVE in about 2 weeks. This has been a great app, especially with it being free, but this is frustrating.

edited April 2, 2021 in Bank Connections

Comments

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @TDuvall , bank transactions can take up to 7 days to hit your account (and I've seen rare situations where a bank connection will temporarily disconnect which causes it to look more like 8-9 days.) Can you confirm that you still are not seeing transactions? If that's the case, there's a good chance that there's an actual issue with the connection itself. If that's the case, please reach out to our Support team via the chatbot in app and someone should be able to take a further look at the connection for you.

  • TDuvallTDuvall Member Posts: 26

    The very day I put 2 weeks of them in by hand, the import came from the bank. They seem to be importing properly for the time being.

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