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How often does Wave update bank accounts?
mem23
Member Posts: 17
Hi I just noticed that the last time my accounts were updated was about 4 weeks ago in Wave. I also don't see the balance any longer like I used to on the dashboard.
Where is that balance now located and how can I force Wave to update my account? THANKS!
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Hey there @mem23 !
Typically transactions are imported via a bank connection every 24 hours. However, this varies from bank-to-bank. With that being said, 4 weeks is an awfully long time. So we can better assist you with your automatic transaction import and balance issue, please reach out to our support team directly. One of our agents will gladly investigate your case.