Cant import transactions

CharleneCharlene Member Posts: 3

I deleted transactions that i had imported because the memos were wrong. I have tried to re import the same transactions a number of times but i cant see them. When i try to import it says there already transactions for the period. Have tried clearing cache but didnt help.

Tagged:
edited August 29, 2018 in Bank Connections

Comments

  • Briella83Briella83 Member Posts: 23 ✭✭

    @Charlene

    Hi! How are you doing these imports? Are they from your bank connection, or are you uploading a bank statement?

  • CharleneCharlene Member Posts: 3

    They are from bank connection

  • CharleneCharlene Member Posts: 3

    No – it is from 1.4.17 to the date that the first bank feed started 10.1.18 - so we want to be able to upload a bank statement for the period 1.4.17 to 9.1.18.

    If they can make the bank feed start from 1.4.17 that would be great but they probably cant

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi @Charlene.

    Financial institutions usually stop data aggregators from gathering anything older than a certain age. The age changes from institution to institution, but it's usually 30, 60 or 90 days. To import anything older than that, you'll have to upload your bank statement yourself. Here's how you can do that.

Sign In or Register to comment.