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Santander Business UK no connection at all

MrsRedMrsRed Member Posts: 1

I have tried 3 times to enter my ID which is correct as I've also logged in to my account today with the same number. Is there an ongoing issue with Santander? Any advice you can give me? I think the whole reason for me to use the Wave App is the banking integration so if this isn't working I don't know if I really see the point?

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edited August 29, 2018 in Bank Connections

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    AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @MrsRed.

    Can you share a screenshot of the error message you are receiving? It might help up find a solution. Could you also give me the address of the page you log into your online banking from? I'll compare it to what our data provider is attempting to connect to and make sure it matches.

    I also recommend you read this post, which dives a little deeper into how the bank connection system works and offers a few troubleshooting steps that might help you.

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