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Decimal point on receipts app ios

sshelversshelver Member Posts: 3

I am finding that I cannot add cents on the receipts app on my iphone? Is there perhaps a workaround for this?

in Mobile Technical Support

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    CharlotteCharlotte Member Posts: 671 admin

    Hi! Could you let us know the keyboard language?

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    sshelversshelver Member Posts: 3

    Hi, I am using the English US keyboard.

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    CharlotteCharlotte Member Posts: 671 admin

    Thanks for getting back! Would you mind attaching a screenshot of the keyboard? I'm not able to reproduce this problem.

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    sshelversshelver Member Posts: 3

    Hi Charlotte, see screenshot attached. It shows a comma, but if I for instance put in 8,00 it shows as 800.image

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    jimprojimpro Member Posts: 2

    Same problem that I have

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    CharlotteCharlotte Member Posts: 671 admin

    Thanks everyone! I'll be taking this information to the mobile team. In the meantime, I'd recommend emailing your receipts as attachments to receipts@waveapps.com using your primary email address. You'll need to edit the details in the web app, but this is a way around the problem for the time being.

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    Bon_Ap_JordanBon_Ap_Jordan Member Posts: 1

    Hello @sshelver, looking at your screenshot, did you try using a point instead of a comma? Using a comma is sometimes interpreted as separating thousands. So if you try to use a point such as 8.00 instead of 8,00 I think it should work.

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