Issues with bank connections, CSV uploads (as per template) in New Zealand

Hi fellow NZ'ers,
Just wondering if anyone using Wave in NZ, have been able to upload CSV files (based on the suggested Wave template) and/or connect to their bank. I am with BNZ but haven't been able to upload any transactions.
(Trying to import transactions into the Cash on Hand account - which has no transactions).
Thinking it could be a NZ compatibility thing??
Thanks!!
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Hi, @EbFloAnneke.
I've been talking about it with the rest of the team. There does seem to be a few users in New Zealand having issues with CSV uploads that I'm unable to reproduce here.
I'm sending you a private message with a few more questions so I can better document what might be happening. Do you mind following up with me there?