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BCA bank Indonesia not updating anymore

villabalimuseminyakvillabalimuseminyak Member Posts: 1

Dear all,
Since two weeks my bank account of BCA bank is not updating anymore. I have contacted Waveapps, but no reaction till now...
What to do?

in Bank Connections

Comments

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @villabalimuseminyak.

    Have you tried using the "Update Now" button for that connection on the Bank Connection page? If that doesn't work, I'd suggest removing the connection completely and adding it again.

    You can find a few more troubleshooting steps here.

    Because we go through a third-party data provider for our bank connection service, we can't take a direct approach to resolve issues that may come up. We do report all error to our data provider, and they work on resolving issues following their own priority order.

    If these troubleshooting steps don't help, I recommend your bank connection and uploading your bank statements manually instead. Here's how you can do this.

  • lecirlecir Member Posts: 8

    Hello @villabalimuseminyak , now it work really OK for Bank BCA connection. It's just Bank Mandiri is still a pain. Do you have the same problem?

    edited November 20, 2018
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