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We need to verify your bank connection.

sobakatobaksobakatobak Member Posts: 1

Help me) What i have to do now?

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edited August 29, 2018 in Bank Connections

Comments

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @sobakatobak.

    I put in a request for the verification of your bank connection. They usually get processed within a business day. I'll reach out to you again when it's done!

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @sobakatobak.

    The verification is done, you can try connecting to your bank again. Let me know if everything works!

  • PaulajPaulaj Member Posts: 2

    I need a verification too please

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @Paulaj.

    I put in a verification request for you! I'll reach out again once it's been processed. It should take around 24 hours.

  • AnnathomsaAnnathomsa Member Posts: 3

    Hi @Alexia
    I need a verification too please

    edited August 30, 2018
  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi @Paulaj, you're verification was complete! Can you take a look and confirm that you're able to access the Bank Connections page now?

    @Annathomsa, I just put in yours! I'll follow-up with you once it's been processed.

  • PaulajPaulaj Member Posts: 2

    Thank you Alexia all is working fine now :)
    Appreciate your help.

  • ChrissiChrissi Member Posts: 6

    me too please!

  • AnnathomsaAnnathomsa Member Posts: 3

    Hi @Alexia
    I need a verification too please

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @Chrissi and @Annathomsa,

    @Chrissi, I just sent in a request for you. I'll let you know when it's been processed. You can expect me to reach out sometime tomorrow.

    @Annathomsa, your verification was completed. You should be able to access that page now.

  • AnnathomsaAnnathomsa Member Posts: 3

    @Alexia

    Thanks , This Good

  • yourholisticvayourholisticva Member Posts: 1

    Hello, I need a verification too, please.

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @Chrissi and @yourholisticva,

    @Chrissi Your verification has gone through, can you test it out for me and let me know if everything is working as it should?

    @yourholisticva, I'm putting in your request now. I'll reach out again once the verification has gone through. It usually takes about a business day to process.

  • ChrissiChrissi Member Posts: 6

    I seemed to be connected, but after checking it on another device it seems that I have to to get reconnected again?

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @Chrissi,

    Could you be connected to different Wave accounts on those two devices? I can't see any bank connections linked to the email you use on the Community.

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @yourholisticva, your verification has gone through! You should be able to finish the bank connection process now.

    Give it a shot and let me know if you still get the same error.

  • ChrissiChrissi Member Posts: 6

    bank connection has still not been processed. Please advice?

  • ChrissiChrissi Member Posts: 6

    please advice

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @Chrissi,

    The verification for the Wave account you have linked to your Community account has been processed. You shouldn't be receiving an error message telling you to contact us to verify your account. It might be worth clearing your browser's cache and trying again. If you use extensions on your browser, turning them off might help. Some extensions (ad blockers, for example) can interrupt some of Wave's processes. If you use a VPN, turning it off might help as well.

    If you're using a different Wave account, under a different email, can you send me a private message with that email address? I can make a request for that account to be verified as well.

  • RobRuscherRobRuscher Member Posts: 1

    @Alexia I need Verification as well. Thanks!

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