Account closed?

tweetsonme65tweetsonme65 Member Posts: 1

My payment was sent to a closed bank account by accident. What happens next?

Comments

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @tweetsonme65,

    That's a frustrating thing to have happened. It'll delay the payment for a few days at most. Here's how it'll go:

    Two to four days after the payout is attempted, the money will bounce back to Wave and be kept on hold. You'll be sent a notification asking you to change your banking information. Immediately after you do, the payout will get rescheduled.

    It usually takes another 2 business days after that for the payment to make it to your account. You'll be able to see the scheduled payout date on the Payouts page, under Banking.

    If you'd like more specific information, send me a private message with the invoice number of the payment you're waiting for. I'll be more than happy to help out.

Sign In or Register to comment.