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Failure to add a transaction

ellaella Member Posts: 1

Hello,
My name is Ella. I just started to use wave for my business but I can't add business transactions. I am currently using the free online version. when i try to add either an income or expense, the only thing i can edit is the account but i can't either add a description or the amount. Can you help me?
Thanks

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in Accounting Technical Support

Comments

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi, @ella,

    You should be able to edit every detail of that transaction in the "Edit Transaction" frame on the right, after selecting a transaction, or when you create a new one.

    Can you share a screenshot of what you see, it might give us a better idea of where to go from here.

    Have you tried clearing your browser's cache and refreshing the page? It often helps with problems like this one. If you're using a mobile device, you might be encountering problems like this as well, since Wave's website isn't currently optimized for those devices. If that's your case, try using Wave from a computer instead.

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