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Reconciliation

CFO_HireCFO_Hire Member Posts: 8

I love the idea and how the bank recon is performed.
Very intuitive.

However I am having issues, when placing the date and amount for the bank statement, it will load one day forward. ie. If I put a date 31 May 2017, it will load as 30 May 2017. Because my bank chargers and items are on the 31 May 2017, last day of the month, my bank account shows as UNRECONCILED.

Anyone else experiencing same issue?
Thank you Wave for the great software!

in Accounting Technical Support

Comments

  • CharlotteCharlotte Member Posts: 671 admin

    Hi there! I believe this issue may be related to one our team has flagged. What timezone are you working in?

  • nowboardingnowboarding Member Posts: 1

    I'm having the same issue. I'm on Central European Time

  • James_HudsonJames_Hudson Member Posts: 121 admin

    Hey there,

    I've seen similar issues to this in the past, and it looks like it is related to the timezone in which you're performing reconciliation. It's being worked on, but in the meantime, try changing your computer's timezone to EDT while in Wave. You should find that you are able to choose the correct dates!

    James

  • CFO_HireCFO_Hire Member Posts: 8

    Thank you for the Reply.

    I am +0200 South Africa timezone.

    Thank you again for a great product!

  • UHRP3UHRP3 Member Posts: 78 ✭✭

    Is this issue resolved?
    I am in ASIA/Kolkata and the reconciliation date is set one day prior.
    Also is there any way to change the timezone?

  • UHRP3UHRP3 Member Posts: 78 ✭✭

    +1

  • UHRP3UHRP3 Member Posts: 78 ✭✭

    @James Hudson said:
    Hey there,

    I've seen similar issues to this in the past, and it looks like it is related to the timezone in which you're performing reconciliation. It's being worked on, but in the meantime, try changing your computer's timezone to EDT while in Wave. You should find that you are able to choose the correct dates!

    James

    Hi James,

    This solution I already tried.

    How come Wave will understand that the computer time has been changed?

  • UHRP3UHRP3 Member Posts: 78 ✭✭

    @vipinborole said:

    @James Hudson said:
    Hey there,

    I've seen similar issues to this in the past, and it looks like it is related to the timezone in which you're performing reconciliation. It's being worked on, but in the meantime, try changing your computer's timezone to EDT while in Wave. You should find that you are able to choose the correct dates!

    James

    Hi James,

    This solution I already tried.

    How come Wave will understand that the computer time has been changed?

    Donno but this this work around works for me.

    Thanks

  • majohnboymajohnboy Member Posts: 7

    @vipinborole said:

    @vipinborole said:

    @James Hudson said:
    Hey there,

    I've seen similar issues to this in the past, and it looks like it is related to the timezone in which you're performing reconciliation. It's being worked on, but in the meantime, try changing your computer's timezone to EDT while in Wave. You should find that you are able to choose the correct dates!

    James

    Hi James,

    This solution I already tried.

    How come Wave will understand that the computer time has been changed?

    Donno but this this work around works for me.

    Thanks

    Worked for me too. But a little annoying..

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