Connected bank acount login

aclaassensaclaassens Member Posts: 2
Since I connected my bank account through Wave I receive a daily message from my bank(sms) that someone hss logged in. Wave only update when I click on that option, why the login then? Happens on 2 different accounts and banks?

Comments

  • JamieDJamieD Administrator Posts: 1,156 admin

    Hi @aclaassens. Different based have different ways of verifying identity and security -- it appears that your bank is not recognizing our data partner (Yodlee) as an authorized party to access specific data for importing into Wave. You should be able to contact your bank and let them know you are connecting your bank to Wave to keep track of your accounting. If you find that this problem still persists, please send me a DM with your business name and email so I can further investigate what's happening.

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