Bank connection won't update
dixiegas
Member Posts: 1
Last month my bank connection stopped updating. I use Mountain America CU. It says it was last updated 48 years, 11 months ago. When I click update now, it tries to connect for several minutes, but then just goes back to saying it was connected 48 years, 11 months ago. I have tried deleting the bank connection and entering it in again. And I have also tried re-entering my credentials. None of these things seem to work.
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Hey @dixiegas, I'm sorry about that! We're going to need to submit a service request to our banking data aggregator to get this fixed for you. I'm going to send you a direct message now so I can grab your email and open up a ticket with you so we can troubleshoot this problem!