Cannot get to input bank account info. to start setup

CoffeewaveCoffeewave Member Posts: 2

Working on Wave setup. I want to connect my bank a/c but when I select my bank and try to enter the bank info, on the next screen, the system starts cycling BEFORE I can even enter ANY of the bank info., so the system goes nowhere! Chrome browser. Help!!

Comments

  • JamieDJamieD Administrator Posts: 1,156 admin

    Hey @Coffeewave. Love the handle. Are you still experiencing an issue with adding a bank connection? Could you please make sure that you are using the latest version of Chrome, and try clearing your cached data/cookies to see if this helps you resolve the issue you are experiencing? Thanks again!

  • CoffeewaveCoffeewave Member Posts: 2

    (I exclusively sell the best coffee in the world.) Latest Chrome. Tried also in latest Firefox. Cleared cache a number of times. Same result.

  • ErikErik Member Posts: 194 admin

    Hi @Coffeewave, can you let us know if you have any browser extensions running (such as an ad blocker)? There are times where extensions can interfere with what is happening in Wave. If that's the case, you can turn off the extension to access particular pages in Wave.

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