Transactions have not loaded

DavidNievesDavidNieves Member Posts: 1

Hello,
My transactions have only loaded for a couple of months. I need them to load through the last year for both of my accounts. I have tried several times to load them and nothing has happened. Can you please check my account to see if there is an issue.
Thank you!

Comments

  • Ryan_WRyan_W Member Posts: 452 ✭✭✭

    Hey @DavidNieves did you connect your bank account and it only pulled the last 90 days worth of transactions? If so, this is expected behaviour, as that's as far back as our current integration can pull from. To fill in the gaps from before this, you can upload a bank statement from the Transactions page under "More". This guide also explains how to do this in more detail, if that helps!

Sign In or Register to comment.