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Add my bank but Visa card not accessible for sync

TLCINC_18TLCINC_18 Member Posts: 19

Hi,
thanks for adding my bank. When I add the bank connection it sees the Savings and Checking accounts, but I noticed that there's no way to add the Visa card that is also part of the bank account. I sent a request to add Platinum Visa connection for First Entertainment.

in Bank Connections

Comments

  • CharlotteCharlotte Member Posts: 671 admin

    Hi @TLCINC_18 ! Some financial institutions will only support connections with certain types of accounts. Could you confirm the login URL for your online banking (and if there's a separate login portal for the credit card)? If it's not supported, we can walk through how to add your transactions using our tools to upload statements.

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