New customer, chunk of transactions missing (Bendigo Bank)

ScoutTreasScoutTreas Member Posts: 7

I've connected and downloaded my transactions from a cheque account, but going through and assigning details to each transaction, I've noticed there's a whole chunk missing between 1 Sep 18 and 1 Dec 18. Help?
(Not a bookkeeper, but a Scouts group treasurer, so pls use small words)

Comments

  • ScoutTreasScoutTreas Member Posts: 7

    Coming back to add ... I've tried to add the missing transactions using 'uploading a statement'. That is also not working. I have used simple CSV format, extended CSV, Quicken format (QIF), and Microsoft Money format (OFC)... none of these are working for me.

  • ScoutTreasScoutTreas Member Posts: 7

    All right, I have now sorted it out by opening in Firefox instead of Safari and used CSV format again.

    Frustrating that this should happen, wasted a bit of time.... but oh well. If this happens to anyone else, they might try this.

  • Ryan_WRyan_W Member Posts: 452 ✭✭✭

    @ScoutTreas thanks for circling back to update us on your progress and resolution. If it helps for the future, this article explains which browsers and respective versions Wave supports!

    edited March 6, 2019
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