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Bank connection

crjccrcrjccr Member Posts: 2

When I choose "Bank Connections" from the "Banking" drop down menu, I get a completely blank page, except for the menu on the left side of the screen. I've used two browsers, but cannot get to a page with bank names/options. Should also mention I cleared my history/cache for both browsers.

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edited August 30, 2018 in Bank Connections

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    crjccrcrjccr Member Posts: 2

    The page is working this morning using Edge browser.

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    AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi @crjccr!

    Glad to hear everything worked itself out. Given that we use a third-party data provider for our bank connections, we don't always have insight on why an issue like your crops up.

    Sometimes, to give an example, your bank will make a tiny change to their website's code and it'll prevent our data provider form making the connection.

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