Home› Accounting› Bank Connections

Problems integrating with TD Bank

AaronBenedictAaronBenedict Member Posts: 3

Hi folks, I apologize for the frustration that may come through in this post. I have been using Wave for many years now and this is the first time I have had a problem this serious.

It's now been three weeks and 5 days since I have been able to have wave connect to my account at TD Bank (Attached screenshot)
. I spoke with somebody on the support team last week and they had mentioned they would be sending me an email with an ETA of when this may be working again.

I never received an email updating me on the status.

Is there any update when this issue may be getting resolved?

Thanks in Advance,
Aaron Benedict

Tagged:
in Bank Connections

Comments

  • Ryan_WRyan_W Member Posts: 452 ✭✭✭

    Hey @AaronBenedict it looks like you have an open ticket with Zoe, where she updated you before the weekend and you got back to her today; you can expect an update on the status of your connection sometime tomorrow, so keep an eye on your inbox for more updates. Thanks for your patience while our data provider sorts this out with TD!

Sign In or Register to comment.