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Transfer Confusion

aworkman88aworkman88 Member Posts: 1

Hello I would like to know if I am understanding how to fix duplicate transfers correctly. When an invoice is paid through wave it shows the payment as "Invoice Payment", then it also shows a duplicate called "SV9T". I click the category "transfer from payments by wave" and it creates a third matching transaction as "created transfer". Is this correct? Then do I match up all 3 so they all read "transfer clearing?"

in Accounting Technical Support

Comments

  • SamdSamd Member Posts: 552 ✭✭✭

    Hey @aworkman88 - the three transactions does sound correct but transfer clearing less so. I'm wondering if the it's not linking both ends of the transfer. It should look something like this:

    Can you send us a screenshot of the transactions in question if it's not looking like that?

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