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Negative Starting cash balance

BoyiBoyi Member Posts: 2

Hello all,
I need assistance regarding my petty cash starting balance. Right now it seems like the system is automatically registering a negative balance as my starting balance for the petty cash account (Cash at hand) without a corresponding debit entry in another account. How can I get rid of this?

in Accounting Technical Support

Comments

  • JamieDJamieD Administrator Posts: 1,156 admin

    Hey @Boyi. When you filter the Cash on Hand account, do you see any transactions associated with it? The Cash on Hand account is the default Cash & Bank asset account that your transactions are initially associated with, until there is a newly created asset account through a bank connection, or a regularly created account. If you could include a screenshot in your reply as well, that would be super helpful.

  • BoyiBoyi Member Posts: 2

    Hi Jamie,
    The error seems to have been rectified. Thank you

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