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Invoice payments going to incorrect Stripe account

boooostboooost Member Posts: 2

I've got multiple Wave and corresponding Stripe accounts. When I create an invoice for one business and it gets paid by customer through Wave/Stripe facility, the money ends up in another of my bank accounts, not the one that corresponds to the Wave/Stripe account that the invoice was created from.

I can't seem to find anyway of finding where this connection is made in Wave except for connected bank accounts... help!

in Accounting Technical Support

Comments

  • JamieDJamieD Administrator Posts: 1,156 admin

    Hey @boooost. What you can do in this situation is go to your Settings > Credit Card Payments and view which Stripe account is associated with your account. You can also manage the connection and delete it if it's something that's necessary. If you are still unable to see which Stripe account is linked to your Wave account, let us know and we would be happy to further investigate.

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