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Connecting Accounts "Something is broken on this page" error message

TreasureTreasure Member Posts: 2

Hi! Trying to connect a couple of accounts.

Any idea when this feature will be repaired? Trying to figure out timing/schedules for completing some large tasks by a deadline, and connecting these accounts is necessary to move forward.

Thanks!

in Bank Connections

Comments

  • UASINCUASINC Member Posts: 1
    Every time I try to set-up online payments, I get the same “There was a problem connecting your account” message. Then I try it again and I get “Something is broken on this page, our technical team has been alerted and is working on a solution, ERROR CODE: 633334B88FC34546AFBF3413C0B473af
  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hi @Treasure and @UASINC . Thanks for reaching out about this. It seems some of our users were receiving an error message when trying to connect bank accounts, whether it be for Accounting purposes or to set up Payments. This issue is now resolved, but if you see any further issues don't hesitate to reach back out.

    edited September 23, 2019
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