Where's 'Ending Balance' & 'Difference'?
arora
Member Posts: 3
where's is the ENDING BALANCE that you can enter the value manually on any date you want and the DIFFERENCE view which could help you find what transaction you didn't key-in yet? It is no where to be found on the new system https://next.waveapps.com because until now I can still access the accounting system via https://accounting.waveapps.com unfortunately, whatever data I key-in via that old system won't be appearing if I open the new system https://next.waveapps.com that's so unfortunate. Please tell me where to find the features in the new system (https://next.waveapps.com).
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Sorry. is this the way to address any issue? My 1st time. afraid i'm in the wrong section.
Hey there @arora
It looks like you're currently on an older version of Wave accounting. I will tell you that our team is currently migrating users over to the newest version of Wave, however some of the older accounts with several complicated transactions are a bit trickier, or we have yet to get to your business. My apologies again that your account is not currently updated however our goal is to move everyone over to the newest version ASAP. Please log into your older account and check out this article on account reconciliation for more info.
https://support.waveapps.com/hc/en-us/articles/208621636-How-to-use-Account-Reconciliation
Hey @arora . This is a totally appropriate way to address your issue; welcome to the community
The screenshot you took is from our older accounting software where you review/verify the transaction with the green check mark next to it and it contributes to your running balance.
The new platform has its own reconciliation function that exists outside of the Transactions page. We are working on getting all of our users that are still on the older platform to the new one in the near future.
If you do have any further questions, let us know!
Can you assist my bank balance says $17541.55 but my wave balance says $13251.55 this should be $17541.55. Difference of $4290 which I have a receipt for and have matched off. This receipt was originally spilt $2145 each total $4290. Any suggestions as I cannot reconcile past this point, See attached file Thanks Cookeoz await help!
Hi @Cookieoz! Thanks for sharing that image! I have checked some things on the back end here to make sure your data is being displayed correctly. We made a small update. Let us know if things are still looking unbalanced!
Not that easy to handle the new way of reconciliation. i'll managed.