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Removing Bank Connection

GmannGmann Member Posts: 1
All my settings show no connection to my bank account. This is what I prefer and set up. HOWEVER, Wave is still pulling in my personal bank account transactions. This is borderline illegal. Where is this data coming in from?
edited March 31, 2021 in Bank Connections

Comments

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey @Gmann

    Couple questions I'd like to ask here:

    1. If you go to Banking > Connected accounts > You don't see any connections here?
    2. Could you also check under your personal account as well by changing the business to Personal > Banking > Connected accounts.

    It sounds like when you were migrated to our new data aggregator (who pulls transactions into Wave) you had an active payout account (under settings > payouts). We've moved to a central banking, where all of your connected accounts, from payouts, to transactions import are connected as one.

    If you could kindly send us a ticket, our team would be able further investigate this matter and build a case with the central banking team to escalate it.

  • montannalwmontannalw Member Posts: 4

    Bank Auditor here - it's in no way illegal, even borderline.

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