Home› Accounting› Bank Connections

Unable to connect my TD Canada Trust bank account

wavemayoorwavemayoor Member Posts: 1

Hi,

I'm new to wave and I'm evaluating Wave vs. Mint. Wave has failed me right off the bat. I was not able to connect to my TD Canada account for almost weeks now.

Opened a support ticket with Wave HelpDesk and no response for more than 6 days. Have followed up multiple times now, still no word!

I hope someone can help me out to evaluate this product. Not sure why I'm still trying :) lol

in Bank Connections

Comments

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hi @wavemayoor . It's a very busy time of year and we're working hard to get through all of our support tickets but I do apologize that the support team took so long to get back to you. I notice that Luna from the team did send you a response, so if you do need any further information, please don't hesitate to reach out to her directly.

  • doconnelldoconnell Member Posts: 4

    I'm having the same issue. My transactions have not imported since January 18 or so.

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hi @doconnell , please submit a ticket to our support team who should be able to help you get reconnected!

Sign In or Register to comment.