Loss of Transactions

Azim

Suddenly I found that a large number of entry is lost in WaveApps. Is there any temporary issue regarding data loss?

Alexia

Hi @Azim.

There isn't anything happening to my knowledge. Can you give me a bit more information? Did transactions from a certain period disappear? Is there something off about your Transactions page otherwise? if so, can you share a screenshot of your Transactions page, it might give us more insight on what's happening.

Are the missing transactions also gone from your Account Transactions report?

Manson

Hi, I have the similar issue loss data , pls help if you have any ideas, Many thanks

AlexL

Hey @Manson , can you expand on what data you've lost in your account? If you can go into some further detail, this is something we can dig into some more.