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Dashboard monthly income informations incorrect.

relaxglasgowrelaxglasgow Member Posts: 4

Hi. Just notice that dashboard monthly income information is totally wrong.
After we counted income manually from the transactions we notice a big difference in totals. That means all calculations are totally wrong. Can you look into this Major issue, please?

edited April 5, 2020 in Accounting Technical Support

Comments

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey there @relaxglasgow

    I looked into your accounts and it seems that all the information seems to be working correctly, which leads me to believe that there may be some issues within your transactions page. Can you try reconciling your accounts first in order to make sure that your accounting is completely correct? Also if you're still having troubles after this, please don't hesitate to reach out with some additional information and perhaps some screenshots of the discrepancy. Thank you kindly.

  • relaxglasgowrelaxglasgow Member Posts: 4

    Well, Basin. The dashboard shows January income higher than it really is.

    edited April 18, 2020
  • ConnorMConnorM Member Posts: 1,229 ✭✭✭

    Hey @relaxglasgow! Thanks for reaching out here. If your accounts are still out of balance, then reconciling your accounts by using the tool that we've developed in the Accounting > Reconciliation tab is going to be your best bet here.

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