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Overdue invoices are no longer calculating

GIGIGIGI Member Posts: 1

My overdue invoices are not longer showing up as overdue. Even though you can look at the list under status and see that there are outstanding invoices. Under "Overdue" it's calculating as $0. It used to work. How come this is no longer calculating? Is there a place I can turn it on?

in Sales & Invoicing Feature Ideas

Comments

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey there @GIGI

    My apologies that you're experiencing some issues with our invoicing system. Typically this would be caused due to having transactions potentially being categorized to your invoices and marking them as paid. Can you head to your transactions page and look for these invoice payments here?

    Also if you wouldn't mind uploading some screenshots in this thread to help us get a better sense of what the issue might be?

    If there is in fact a bug, I may need to redirect you to submitting a ticket to our support team who may be able to properly diagnose the issue and help you solve it!

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