Wave applications Not supported Estimates

Ribier

Big Greeting to Wave Team,

Thanks, Wave for everything it's very good,

And I have already download Wave applications which is very good working very good but I cannot see my Estimates I cannot create a new one I think you have to put this optional if this is possible because it will help so many people to use more all Wave services.

AlexL

Hey @Ribier , to confirm, you're having issues accessing old estimates and creating new ones? Are you able to ensure that you're on Chrome or Firefox as a browser when trying to do so?

Let us know as we'd be happy to look into this further for you.

Ribier

hi @AlexL , Thanks for responding

Notes,
1- But I cannot create Estimates From the mobile application.

2- I cannot add the discount inside the estimates or invoice.

I think it should be a discount and promotion option in the wave Available It's will be pretty good

Everything is okay when I create new estimates or invoice, I use Safari and Chrome.

NicoletteB

@Ribier Thanks for those details. Our Invoices App for mobile currently does not support Estimates. For your second issue, are you getting an error message when trying to add the discount? Any negatively priced item should be ok to add to an invoice/estimate. If you are, can you provide a screenshot of the entire page showing the error you get? Feel free to remove any personal information from the screenshot before posting!

Ribier

Greeting to you @NicoletteB thanks for your response, my dear.

Actually I can't see the discount? Option, please check this screenshot

https://drive.google.com/file/d/1Jy4r145SLRnLnQ2T2eIcteiXn_Ajl0ly/view?usp=sharing

I'm sure the wave team makes everything to be best.

Thanks

Kristian_G

Hey @Ribier,

Thanks for the screenshots! If you'd like to apply discounts to your Estimates and/or Invoices, what you'll need to do is click on the "add an item" button (for invoices), or "add a line" button (for estimates). Doing so will allow you add a new item right from the invoice/estimate, which will also get updated on your Products/Services list.

Once you click the button, you'll need to enter a name for the new item. You can use whatever name you want, but it should be fairly obvious. "Discount" would be a good option in this case, but feel free to change it up to your preference.

After you've added this "discount" item to the invoice/estimate, you may enter a description (optional) and a price. For the price, simply enter a negative value, or a value in parentheses. For e.g., if you wanted to apply a $10 discount, you'd enter "-$10" or ($10.00).

Once this has done, the discount amount will be subtracted from the total.

Ribier

Greeting to you @Kristian_G,

Thanks for the clarification,
But unfortunately, that didn't work and I think the discount should be clear and easy to use

ConnorM

Hey @Ribier! Can you please explain how that didn't work? I'd love to know what your workflow is so we can work together on this!

Ribier

Greeting to you @Kristian_G
Yes I can add the discount it's lack of product or lack item but it's look something wrong I will send you to attach file look at to picture what is different.

It's Show me the Discount with the item Column
it's wrong،
It must be shown the total in subtotal.

Barsin

Hey there @Ribier

Thanks for this additional feedback. Currently our system does not show you a total discount on the amount. My apologies for this inconvenience. Our team is investigating the bets way to handle discounts moving forward with future updates! We appreciate you reaching out over our community!

Ribier

Greeting to you, @BarsinA

Thanks for your response and I hope this option it's will be available near future