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Importing Customer CSV files

TB2020TB2020 Member Posts: 1

I keep getting the following message...
Help..

Hrmm, we didn't find any new contacts to import.
We failed to import 578 invalid customers.
View customers

in Sales & Invoicing Feature Ideas

Comments

  • NicoletteBNicoletteB Member Posts: 122 ✭✭

    @TB2020 Our CSV uploader can be a bit finicky. From what you've described, it sounds like you are trying to upload a lot of customers in one go. Our CSV uploader only can handle ~100 customers at a time so try breaking up the file. If the issue still persists, send a screenshot of your CSV - feel free to change or remove any personal information such as name, email and address from the screenshot before you upload.

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