Disconnecting a bank account connected for Payouts

SystemSystem Posts: 412 admin

Comments

  • jimvdkjimvdk Member Posts: 1

    how do you disconnect from a bank? Mine says I cant because my one of my accounts receives payouts

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey @jimvdk

    If you're having troubles connecting your account to accept payouts there is a manual way to do this. Head to Settings (bottom left corner) > Payouts > Here you should be able to update your bank credentials. Enter in your information manually, then you should see the option to "Use your bank routing and account numbers". Enter these in manually to receive payments on your invoices and this should now switch over from an automatic bank connection to a manual one. That will allow you to delete your bank under banking > bank connections.

    If you no longer want that bank connected for payouts, you can also just enter in some dummy info like 0123456789 instead.

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    Let us know if this works for you!

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