Invoices Paid By Credit Card Messed Up
JimH
Member Posts: 27
I had a client pay by credit card. They were paying on three invoices for $62.15, $62.15 and $203.39 totaling $327.69. But Wave or my client messed up and applied it all to only one invoice ($62.15) instead. In the end, I had the other two marked unpaid and $265.54 too much on the one marked paid. Since Wave won't allow editing on these, how do I put this right? I marked all three as paid, but it looks to me like my books show $265.54 too much now. Help!
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Comments
Hey @JimH , thanks for your message - this is certainly a predicament! Luckily, there is a way to resolve this. We have this great Help Centre article on accounting for overpayments that should answer this for you! https://support.waveapps.com/hc/en-us/articles/360000278846-Accounting-for-overpayments