Transactions imported from account marked 'do not import'

Cate45

Logged in this morning to find that Wave has imported transactions from my personal accounts, even though those are turned 'off', and has assigned them all to my business account. This is slightly worrying. I now have to go through and delete all of those, then reconcile my business account to make sure transactions that should be there have been imported. That's a little concerning, and I really don't want this to happen again.
I had not turned on the personal accounts, so it's not like it pulled them in during an automatic update.

Alexia

Hi @Cate45.

We'll have to send out a request to our third-party data provider to investigate this. Can you send me screenshots of your Bank Connections page that clearly shows that your personal account connection is turned off, as well as another of your Transactions page showing one of those transactions that should not have been imported?