Contacting Customer Support

amy_weber

I have emailed three different times to obtain support, and no one has responded. Clients are paying invoices, but Wave is holding my deposits. I am trying to reach someone to rectify this situation. Is there a phone number for customer support?

Barsin

Hey there @amy_weber

Thanks for reaching out, and please accept my apologies for the delay in responding. Our support team tries to answer within a few business days, but we are experiencing very high volumes right now and we're working extra hard to make sure that everyone's questions are answered. I see that they've reached out to and you have a pending ticket as of yesterday. Thanks for your patience!