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Double entries error

John69John69 Member Posts: 13

Every time Wave transfers money to me, I get two postings which makes my Payments by Wave account Unreconciled. It's been working fine for years -- but now it's consistently wrong.
Would be super cool if I also got paid twice – but hey, no such luck! :smiley:
Please advise..!
Thanks,
/John

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edited August 12, 2020 in Accounting Technical Support

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    AccountsProAccountsPro Member Posts: 103 ✭✭

    @John69

    Hi John! Wow!!! What a conundrum. So glad you brought that up. I'm also VERY keen to know how this would be resolved.

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    ConnorMConnorM Member Posts: 1,229 ✭✭✭

    Hey @John69! This is definitely a bit of an odd one. In order to troubleshoot this successfully, I'm thinking that your best option would be to reach out to our Support Team via live chat on this, so that they can offer you insight into your particular account's challenges. That will also help to make sure that your personal information remains safe and secure!

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