Chase Credit card updates not working

hsc

Hi, I have tried clearing the cache, but my chase credit cards are still not updating.
I then deleted the connection, and now I cant add the connection back. The error I get is
as follows.

Wave is unable to locate your account(s). Go to Banking > Bank Connections in the sidebar menu and ensure you have chosen the correct bank. Try connecting again with the correct login credentials

There is still something wrong with Chase account access.

Alexia

Hi @hsc.

From what I can see on my side, you've successfully connected to Chase as of yesterday. Are you still having this issue? Were you just connecting to the wrong Chase (there is quite a few)?

If it's still not working, can you give me the full name of the bank you're trying to connect to as well as the address for the login page for your online banking? I'll be able to dig a little further.