Mave, Wave’s Support Bot

loosefastloosefast Member Posts: 4

Is it even possible to get a hold of a REAL human on Chat? Your Mave robot is very insistent, telling me "I’m sorry, I didn’t understand your question. I'm still learning!" and refusing to connect to a human who might not need to still "be learning." Mave is the artificial ingredient in Artificial Intelligence.

Comments

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey there @loosefast

    Thanks for your post in our community. Our chat support function is primarily used for our North American users processing payments or payroll through our system.

    You can always send a support ticket through our chatbot feature and our team will reach out to you once we get to your ticket in our queue. I do sincerely apologize that our queue is a bit backed up at the moment!

  • loosefastloosefast Member Posts: 4

    Hey, thanks!

  • Spoon2456Spoon2456 Member Posts: 1

    I need to chat to someone in accounts payable

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