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Uploading credit card statement issues

inschinsch Member Posts: 5

I have uploaded a credit card statement. Initially I had issues with the UK date format of the CSV which I then changed - is there a way to get Wave to recognise UK date format? After that change it did upload the statement but with a new issue - it asked me to verify the columns which I did but it then turned the 'Money Out' column transactions into deposits when I started assigning expenses to accounts. I checked the columns carefully before going to this stage but for some reason it sees money out as income. What would you advise?

in Accounting Technical Support

Comments

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey there @insch

    Unfortunately our CSV uploader does require a specific formatting when it comes to your date :disappointed:

    If you haven't already checked out this article on Troubleshooting your CSV Upload I would definitely check it out.

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