invoice showing "Discount on services" even after payment

CMA_Akta_KariyaCMA_Akta_Kariya Member Posts: 8

I have a couple of invoices where payment has been received yet that are being shown under "Discount on services". Attached are the screenshots to explain the situation.

Comments

  • JulianPJulianP Member Posts: 1,002 ✭✭✭

    Hi @CMA_Akta_Kariya ! I'm afraid that I am unable to open your screenshots. To clarify, if you created a discount account to apply to invoices, this should be recorded as a negative item line on the invoice since the discount will decrease your invoice income. For example, the amount should be a negative value like so; $-200.00. The discount should then appear as a debit on your Account Transactions report. You can learn more about applying discounts here: How to show a discount on an invoice

    edited October 16, 2020
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