Not connecting to HSBC Australia bank account

Francois Laharrague

Hello

HSBC Australia recently changed their way to connect. They do not require 2 passwords anymore, just one. Wave still requires 2 passwords to connect to HSBC. And the connection using the security device doesn't work. Wave then asks me for a security token which I don't know what this could be.

Could this be change because I can not connect to my accounts anymore.

Thanks

James_Hudson

Hey Francois,

It sounds like the third-party that Wave uses to create bank connectionshasn't updated the login procedure for HSBC on their end. Whenever a change happens on the bank's end, the third-party performs updates based on their prioritization schedule, so it could be that the integration will be fixed in the near future, but that depends entirely on them.

In the meantime uploading your transactions to Wave is probably your best bet.