Bank Connection Issue National Bank of Canada

SystemSystem Posts: 412 admin
This discussion was created from comments split from: New Customer Address not Populating.

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  • eagle_one34eagle_one34 Member Posts: 2

    Hello

    I see the National Bank of Canada is supported but i can't seem to find the business connection, only the personal account connection is available. Has anybody fixed this?

    Appreciate your feedback

  • JulianPJulianP Member Posts: 1,002 ✭✭✭

    Hey there @eagle_one34 !

    It looks like there is only one National Bank of Canada integration available through Plaid. If you haven't tried it yet, I suggest doing so. If it doesn't pull in your business account information then I'm afraid that the connection is not supported at this time. I understand that this might be a little frustrating. So to let our provider know your bank isn't currently supported and you want it to be, you can click ‘Let us know and then upload a Bank statement’ to notify them.

    In the meantime if you need to get your transactions in to Wave to keep on top of your bookkeeping, we have some great alternatives below.

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