Home› Accounting› Accounting Technical Support

Asset Account Deposits/Withdrawals Reversed

SMLLCSCorpSMLLCSCorp Member Posts: 11

Hi, I've added a business checking account to my assets account and whenever money is withdrawn, it's defaulted as a deposit, vice versa. This only started happening after I added a new business checking account. Can someone fix this?

in Accounting Technical Support

Comments

  • KeriKeri Member Posts: 1

    I am having the same issue. I have yet to find the answer. It also started after adding a new bank account.

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hi @SMLLCSCorp , it's possible that this could be an issue with the banking integration in which case we would have to get in touch with our third party data aggregator who runs these connections. I see you've submitted a ticket to our team and someone should be reaching out to take a further look at this for you.

    Hi @Keri , to solve this issue please submit a ticket to our Support team so an agent can take a look at what's going on. Thanks!

Sign In or Register to comment.