Bank transactions not getting refreshed

KaretakersKaretakers Member Posts: 1

It's been 3 days since the last bank transactions appeared in my wave account. What is the frequency of refresh? Any way I can refresh it manually?

edited January 7, 2021 in Bank Connections

Comments

  • cwoltercwolter Member Posts: 1

    I'm having a similar issue. It's only been 1 day where it hasn't refreshed, but this isn't normal.

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @Karetakers & @cwolter , bank connections all refresh at different rates but they can take up to 7 days to do so. Please wait 7 days to confirm that you haven't seen transactions, and if you're still missing them reach out to our Support team via ticket who can help diagnose the issue.

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