Client Missing

creativecase

Hi I went into my wave account and a client has completely disappeared.

There entire history and all info and invoices no longer exist.

How do i get them back?

Alexia

Hi, @creativecase.

I apologize for the delay in answering your post, we seem to have missed it. Can you give me a little bit more details about what happened? Wave never deletes your data. Data can only be deleted from your end, or by collaborators with edit access.

Did this happen all of a sudden? Is the client gone from your Customers list? You shouldn't be able to remove a customer at all until manually removing them from all of your invoices.

Is there anything else looking unusual, could you take a screenshot and share?