After taking a closer look, I can see that the Risk Team reached out to you about this recently. It looks like they are unable to continue providing payment processing services for your business I'm afraid. Given that the Support team focuses on the technical side of Wave, including troubleshooting and how to navigate the software, we do not have any insight on the decision making process of our Risk Team.
I see that you already replied to their email which is great. If you have any other questions for our Risk team, please don't hesitate to reach back out to them via your email thread.
COINED
Member Posts: 1
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Hey there @COINED !
After taking a closer look, I can see that the Risk Team reached out to you about this recently. It looks like they are unable to continue providing payment processing services for your business I'm afraid. Given that the Support team focuses on the technical side of Wave, including troubleshooting and how to navigate the software, we do not have any insight on the decision making process of our Risk Team.
I see that you already replied to their email which is great. If you have any other questions for our Risk team, please don't hesitate to reach back out to them via your email thread.