I took a look in our receipt processing system and pushed the two stuck receipts through. Can you check your account and confirm that it is the case?
Also, I recommend removing your email address from your last post, just for privacy purposes. The Wave Admins will always be able to see the email attached to your Community account.
Its been submitted by upload from desktop and its the usual orange "processing bar", same as the other one you solved earlier. It's still stuck by the way.
JungleTribes
Member Posts: 6
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Hi, @JungleTribes.
I took a look in our receipt processing system and pushed the two stuck receipts through. Can you check your account and confirm that it is the case?
Also, I recommend removing your email address from your last post, just for privacy purposes. The Wave Admins will always be able to see the email attached to your Community account.
only 1 was pushed through, the other one is still stuck
Hi @JungleTribes.
It should be through now.
nope, unfortunately still stuck
Hi @JungleTribes.
I don't see any receipts with the Processing status on my end. Can you tell me how it was submitted, and where you are seeing it stuck on Processing?
Its been submitted by upload from desktop and its the usual orange "processing bar", same as the other one you solved earlier. It's still stuck by the way.
Can you pls try again to push it through or remove it? Thank you.
Hi @JungleTribes.
I'm not seeing anything at all stuck in processing from my end. Can you try clearing your browser's cache, logging out and logging back in?
it has come through now. thanks