Cannot add new member - button I'm Good Let's Go does not work

miohtama

I am trying to add View access to my accountant to Wave. However, after clicking the invite link in the email, she is stuck on the screen that says:

It seems like we can’t create your business right now, please try again.
So we've set your personal currency to GIP but feel free to change this.

I'm Good Let's Go,

However pressing the button takes the her back to the same screen and she cannot get into Wave.

JulianP

Hey @miohtama !

After doing some digging, it looks like your business is located outside of the US and Canada. As a result, if the user you are looking to invite does not already have an existing Wave account, you won't be able to invite them since Wave is no longer supporting new account creation for users outside of the US and Canada. Sorry about this.